Insurance Agent - Sales

Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach includes our own insurance carrier, insurance brands and partner brands.

Independence Pet Group (IPG), a subsidiary of IPH, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.

Job Summary:

IPG is seeking an Insurance Agent- Sales Agent who will report to the Supervisor, Sales. Agents are responsible for guiding customers through our products and services, confidently answering questions, resolving concerns, and ultimately helping them see the value in choosing coverage that protects their pets.

Job Location: Remote

Main Responsibilities:

• Performs other duties and responsibilities as assigned to support the broader goals of the team and contribute to a high-performing, customer-focused sales environment.
• Actively contributes to solution innovation, sales efforts, and retention strategies, turning everyday service interactions into opportunities to reinforce value and secure commitment from both current and prospective clients.
• Sales Targets: Meet or exceed monthly and quarterly sales goals by actively seeking new business opportunities and converting leads into customers.
• Customer Engagement: Build and maintain relationships with potential clients by providing information about pet insurance products and services.
• Claims Assistance: Provide support to clients in the claims process, addressing inquiries and ensuring timely resolution of issues.
• Training and Development: Participate in ongoing training sessions to enhance sales skills and product knowledge, staying updated on industry developments.
• Maintains understanding of federal and state regulations to include compliance.

Basic Qualifications:

• 2 years of sales, call center, or relevant experience preferred
• Must have and maintain a Property & Casualty License or be willing to obtain one within 45 days of hire—with support and guidance provided by our company to help you secure the license.

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