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Pet Consultant-Houston, TX

Radio Systems Corporation-US
Full-time
On-site
Southeast Texas-Invisible Fence Brand United States of America

At Invisible Fence® Brand we are every bit as passionate about the well-being of pets today as we were when our founder created the world’s first dog fence. It’s that commitment that keeps us going and growing. It is in the way we continue to pioneer powerful, industry-changing pet solutions,. It is in the way of our ongoing Shelter to Forever Home Program. It is in the way we provide expert care to you and your pet from your neighborhood Invisible Fence® Brand dealer. Most of all, it is our commitment in the worry-free way you enjoy your pet’s companionship. The way we look at it, nothing could be more revolutionary—or more wag-worthy—than that!

When it comes to improving the lives of pets and their people, it’s never a job. It’s a labor of love.

Responsibilities:

  • Sell solutions, services and products that are offered and approved through the Invisible Fence® Brand network

  • Be completely proficient with the Sales materials, products and processes to include seamless and flowing dialect with the customer

  • Provide direction and support to in-store branch associates that can be utilized to enhance their sales ability

  • Conduct in-home and virtual sales consultations and participate in home shows, utilizing available sales resources which may include Sales Presentation Guides both physical and electronic as the situation demands and negotiate contracts with customers

  • Maintain a closing ratio on all system solutions and Average Contract Value for revenue per current company guidelines.

  • Actively network with veterinarians and their offices and other influencer opportunities for referral generation on provided schedules

  • Maintain relationships and favorable contacts with current and potential customers to include hand-written thank you messages and updates regarding upcoming events, products and services at least once per year

  • Completes and turns into Regional Sales Manager ) all appropriate daily paperwork including the collection of customer payment, sales agreement contracts and daily activity sheets

  • Completes monthly commission report by the agreed upon due dates

  • Collaborate with the Regional Sales Manager and Operations Manager to formalize training material topics and materials to help bolster sales based on observations and current business conditions

  • Understand customer base, competition and market dynamics

  • Exceed standard customer satisfaction levels by resolving customer issues by taking personal ownership of the situation and creating a win-win-win solution, return customer calls as soon as the message is received, champions timely follow-up service for the customer, solicits and receives customer referrals and endorsement letters, follows-up on free battery plans for customers to ensure they are awarded for applicable referrals and always delivers friendly and professional service to all customers

  • Manage the vehicle maintenance schedules and keep equipment in good working condition to support market demands

  • Meet and assess customers’ pets and determine their suitability for Invisible Fence® Brand solutions and report to customer and RGM or GM any potential issues

  • Keep and monitor inventory levels as necessary assigned to Pet Consultant and keep all equipment in good working condition

  • Other job duties as assigned

#LI-BH1

To learn more about PetSafe Brand and Invisible Fence® Brand, our history, culture and community involvement, please visit www.RadioSystemsCorporation.com