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Principal Architect

PTZ Insurance Agency Ltd.
Full-time
Remote friendly (Illinois United States of America)
Worldwide

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Summary:
The Principal Architect for Azure based platform, will lead architecture and design reviews, own and evolve the Calandra blueprint, and oversee critical transformation services. This role will also help transform call center technology and bring in AI and automation in the call centers. This role requires coordination with vendors and internal stakeholders on infrastructure, security, and compliance, driving alignment and transformation to common IPH hosting platform.
Responsibilities:
  • Lead architecture and design reviews for Azure and Call center environments.
  • Own and evolve the architecture blueprint, including Tier 0 and Tier 1 services
  • Oversee technology, architecture, policies, and configurations
  • Coordinate with vendors (e.g., Hexaware) and internal stakeholders on infrastructure, security, and compliance
  • Drive migrations and integrations, with stakeholder alignment
  • Lead governance structures like CoPs, and Architecture Review Board (ARB)
  • Ensure platform ownership and design document accountability
  • Expand Calandra platform to include enterprise applications
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 10+ years of experience in IT infrastructure and architecture
  • Experience is migration infrastructure and services to
    • Azure cloud; Azure Landing zones and Azure stack
    • Call centers to SaaS solutions, employ automation and AI.
  • Strong understanding of security, compliance, and governance
  • Excellent communication and coordination skills
  • Ability to lead and manage complex projects
Preferred Qualifications:
  • Migration to Azure Stack
  • Azure Certified; Any cloud architecture certification
  • Principal Azure Architect with excellent communication skills
  • Work with 3rd party vendors to deliver transformation projects
  • Masters in engineering or management

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)