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Sr. Kitchen Operator *INTERNAL ONLY*

Nom Nom
On-site
Nashville, TN

Nom Nom delivers delight to your dog’s day. We’re driven by a deep love for dogs and a commitment to their well-being, and are guided by a simple yet powerful philosophy: to provide pups with meals that mirror the devotion, attention, and care that they give us.

Our variety of real good, feel good meals burst with vibrant ingredients and tasty textures. They’re prepared, portioned, and packaged in our very own kitchens, and personalized all the way down to the calorie to meet the unique needs of every dog we serve. Board-certified veterinary nutritionists and world-class scientists have made sure of that, by ensuring maximum nutrition from all of our recipes while advancing dog health at large.

Join us on our journey to push boundaries and innovate relentlessly, in order to create the most exciting dog food ever. You’ll be part of a world where passion meets nutrition, and every tail wag is a testament to our dedication to dogs—and the people that love them.

The Senior Kitchen Operator is the subject matter expert (SME) for all kitchen processes, providing technical guidance, troubleshooting, and training to operators. This role is responsible for upholding the highest standards of safety, quality, and operational excellence, ensuring full compliance with all food manufacturing protocols.

While supporting all kitchen functions, the Senior Kitchen Operator holds direct accountability for ingredient handling, the operation and maintenance of dosing systems, and supplement preparation. This position works closely with the Team Lead, providing direct support on daily organization, continuous improvement, and 5S activities to ensure production targets are consistently met.




RESPONSIBILITIES:

 

  • Follow all company safety policies, procedures, and food safety standards (GMPs, HACCP, and site-specific requirements).
  • Follow all company safety policies, procedures, and food safety standards (GMPs, HACCP, and site-specific requirements).
  • Enforce safe practices for handling oils, supplements, and kitchen equipment.
  • Maintain a clean, organized, and compliant work area through 5S and sanitation activities.
  • Act as the SME for all kitchen processes, supporting operators with training, troubleshooting, and technical knowledge.
  • Provide guidance on the accurate dosing, mixing, weighing, and transfer of ingredients.
  • Support the Team Lead by assisting with schedule execution, documentation, and escalation of issues.
  • Take ownership of operating, setting up, and shutting down kitchen dosing systems, supplement systems, and the Liftvrac.
  • Perform and oversee equipment set-ups, shutdowns, and disassembly to ensure reliability and compliance.
  • Manage material transfers (e.g., oils and supplements) to maintain continuous production flow.
  • Ensure accurate completion of production forms (e.g., Mix Op Forms).
  • Perform ingredient weighing, monitoring, and verification against production requirements.
  • Support quality checks and escalate deviations to leadership for corrective action.




QUALIFICATIONS:

 

Education & Professional Qualifications

 

  • High School Diploma or equivalent required.
  • Training and/or experience in functional tasks, with demonstrated technical skills.
  • Basic computer/iPad literacy for reporting and documentation.

Knowledge / Experience

  • 2+ years of manufacturing or production experience (food industry preferred).
  • Strong knowledge of GMPs, food safety, and regulatory standards.
  • Proficiency in equipment operation, changeovers, troubleshooting, and preventative maintenance.
  • Ability to lift 50 lbs and stand for long periods on hard surfaces.



COMPETENCIES:

  • Communicates Effectively
  • Drives Results 
  • Action Oriented
  • Manages Complexity 
  • Plans and Aligns 

Ensures Accountability


BENEFITS:

 

  • Competitive pay
  • Associate Discount
  • Medical, Dental, Vision, Prescription and much more
  • Health Savings Account and FSA
  • 401K with a match to 4%
  • We pay 100% of Short Term and Long-Term disability
  • Life Insurance 
  • Paid holidays and vacation 
  • Formal training and opportunities for career progression

Nom Nom embraces inclusion, diversity, and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Nom Nom is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 

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