Sr. Forms & Underwriting Analyst

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Independence Pet Group (IPG), a subsidiary of IPH, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry.

Job Location: Remote

Job Summary: The Sr. Forms & Underwriting Analyst plays a critical role in shaping policy language, supporting underwriting intent, and ensuring operational alignment across IPG’s suite of products. This role bridges product, underwriting, compliance, and operations to maintain high-quality insurance forms and technical underwriting standards that support our business strategy.

Key Responsibilities:

• Policy Forms & Documentation
  • Develop, review, and maintain insurance policy forms, endorsements, and related documents for IPG’s pet insurance products.
  • Analyze policy and endorsement language to ensure alignment with product strategy, underwriting intent, and claims handling practices.
  • Maintain version control, form inventories, and documentation standards in partnership with underwriting.

• Cross-Functional Collaboration

• Collaborate with product, underwriting, claims, marketing, and operational teams on form updates and technical underwriting changes.
• Assist internal stakeholders by interpreting policy language and responding to underwriting-related questions.
• Work with implementation teams to manage timelines and deliverables related to coverage and benefit form revisions.

• Regulatory & Industry Alignment

• Track regulatory updates and industry trends that impact policy language, coverage definitions, and compliance requirements.
• Ensure that underwriting guidelines and policy forms adhere to MGA, carrier, and state regulatory standards.

• Technical Underwriting Support

• Contribute to the development of technical underwriting guidelines, including controls, procedures, and documentation.
• Ensure underwriting guidelines are consistently applied across organizational policies, procedures, and products.
• Support stakeholders in understanding underwriting intent, mitigating risk, and strengthening key performance indicators (KPIs).

• Pet Insurance Expertise

• Maintain and apply knowledge of veterinary terminology, animal health, and pet insurance industry practices to support accurate and relevant policy language.
• Perform other duties and responsibilities as assigned to support the broader product and underwriting organization.

Qualifications

• Bachelor’s degree in Business, Risk Management, Insurance, Legal Studies, or a related field; pet insurance experience preferred.
• 3–5+ years of experience in insurance forms, product compliance, underwriting, or a related role.
• Strong understanding of insurance policy structure, coverage language, and form development.
• High attention to detail, accuracy, and documentation discipline.
• Ability to collaborate effectively across teams and communicate complex policy concepts clearly.

#LI

#IPG

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance

• Basic Life Insurance at no cost to the employee

• Company paid short-term and long-term disability

• 12 weeks of 100% paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSA)

• Retirement savings plan

• Personal Paid Time Off

• Paid holidays and company-wide Wellness Day off

• Paid time off to volunteer at nonprofit organizations

• Pet friendly office environment

• Commuter Benefits

• Group Pet Insurance

• On the job training and skills development

• Employee Assistance Program (EAP)

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